What do you want to know?

The scrunchie clip works like a snap hook. Simply attach the clip to a loop, handle, or zipper of your bag – done!

Our scrunchies are made from high-quality, hair-friendly materials. Our scrunchies are made from fine Mulberry silk. You can find details under "Materials."

No, the clip is designed not to damage your bag. The smooth surface prevents scratches or friction marks.

Yes! The clip can also be used to attach the scrunchie to your keychain, belt, or backpack.

Our scrunchie clips are universal and fit all scrunchie sizes we offer.

The scrunchies are best cleaned by hand or at a maximum of 30 degrees Celsius. Please do not iron or flatten them! They can, however, be steamed.

Please follow the care instructions on the label or in the product description.

We usually manage to ship orders on the same business day, unless DHL has already picked them up, which usually happens every day between 2 and 3 p.m. Please let us know if you require express delivery. We will definitely make it possible and are happy to accommodate your requests. Contact us at hi@lenika.shop

You have 14 days from the date your order was shipped to return it to www.lenika.shop. The items must be in perfect, unworn condition, and all tags and original packaging must be present.

Your order does not include a preprinted return label. To receive a refund, you must submit a return request to us. Send this to hi@lenika.shop. You will then receive all the information, including a printable return label, sent to the email address you provided. A return costs a flat rate of €1.99 (within Germany) and will be deducted from your refund amount. Outside of Germany, the return costs 50% of the shipping amount, which we will also deduct from your refund. Please use our packaging for the return shipment so you can be assured that the goods will arrive safely and undamaged. Processing, including the refund to your original payment method, usually takes up to 14 days. Thank you for your understanding.

If you have any other questions about your order, please contact us personally at hi@lenika.shop .

Returns are neither the best solution for the environment nor for us – but sometimes they're unavoidable. So that we can all act more consciously, we only charge a small percentage of the actual costs for processing: €1.99.

If you are unsure about your choice or would like styling tips, please contact us in advance: hi@lenika.shop

Are you the owner of a concept store, hair salon, hotel, beauty salon, or spa? Then you've come to the right place. Our scrunchies make wonderful gifts for yourself or others. They bring joy, are highly useful, and are of truly excellent quality. Our terms are fair and fun. Even your first order can be customized to your environment. Because it's important to us that our partners are a good fit, we ask you to be patient while we review your B2B login application and personally unlock the area for you. Because in the end, it works best for both parties when there's a good match. Register HERE!

If our partnership works out, we'd love to design a joint scrunchie collection. And if that works out, we'd love to do it again and again! We're excited to hear all your ideas and requests.